Reviews

Perfect 5-star service is our goal!

We hope you are delighted with the work we do for you. Most of the time we hit the mark when it comes to customer satisfaction but on occasion, we slip up. We carefully review all customer feedback among management and discuss with our team during weekly meetings. While the below customers had a five star experience, if you did not, then please allow us the opportunity to serve you and help resolve your issues by calling us at 877-477-7151 or contacting us here.

Please share with us what you liked or did not like about your recent experience with Bellows. Your comments will be sent directly to ownership for immediate review. Thank you for taking the time to provide us with your valuable feedback. We appreciate each and everything that you have to say and take it all very seriously.

Bellows Plumbing Heating & Air Testimonials and Reviews – North Bay

Customers in the North Bay love Bellows on Google, leave a GOOGLE review here.

Bellows Plumbing Heating & Air Testimonials and Reviews – South Bay

Customers in the South Bay love Bellows on Google, leave a GOOGLE review here.

 

From 558 reviews
Richard Bedal
Richard Bedal

Bellows Plumbing installed a tankless water heater at my home. It was done very professionally and on time. The installers, Mario and Hector were a delight to work with. They make a great team. The Bellows electrician, I don't recall his …

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via Facebook
Laurie S
Laurie S

My experience was very positive. Matthew was prompt, knowledgeable, and courteous.

Thanks for your great service!!

Richard Bedal
Richard Bedal

They installed a tankless water heater, and it is functioning very well.

Response from business owner

Thank you Richard! Tankless water heaters are great, we are sure you will love it!

via Google
Helen Detterman
Helen Detterman

Peter was informed and very helpful. He was very professional and was happy to explain to me what my options were. I’d recommend Bellows any time. Thank you.

Response from business owner

Wow Helen your kind words toward Peter are very much appreciated! We will be sure to let him know.

via Google
Annie Baker
Annie Baker

Peter was fantastic. He was thorough in his explanation of the sewer line camera inspection. He text when he was on his way, patiently described the process. Highly recommend.

Response from business owner

Thank you Annie for sharing such valuable feedback. Peter is fantastic we agree!

via Google
Michelle R
Michelle R

Jarrod was excellent in his knowledge of the job and as it turned out there was another plumber at the site and he worked with him to determine the problem.

Katelyn Hussey
Katelyn Hussey

Bellows came out to fix our furnace. They were wick and responsive in setting the appointment up. Steve was super knowledgeable, quick, and thorough. After he fixed the furnace, he gave us a thorough explanation of what went wrong and how …

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Response from business owner

So glad Steve was able to get you back and running, enjoy the heat. It is cold today!

via Google
Jerry Rappoport
Jerry Rappoport

Bellows has done many jobs for me from plumbing, replacing septic with sewer, as well as repairing my furnace. Nothing is cheap these days, but I can say that Bellows has done what it could to keep things within reason. I plan on …

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via Facebook
Yelcka Huaynalaya
Yelcka Huaynalaya

We had them come out and look at several issues we were having in a greenhouse. They were very patient and knowledgeable.

Response from business owner

Good Morning Yelcka! Thank you for this kind review. We always aim to be patient and resolve the situation quickly and professionally!

via Google
dennis rothenberg
dennis rothenberg

Clean install. Very quality driven

Response from business owner

Thank you, Dennis. We appreciate this feedback about our install quality.

via Google
Catherine Doyle
Catherine Doyle

Thank you very much for the excellent work that was done on my heater. Will definitely call upon you again.

Response from business owner

You are so welcome, thank you!

via Google
Mary Lou Sanders
Mary Lou Sanders

Cecilio was such a professional! He kept me informed throughout the process of repairing our tankless water heater! The entire experience was positive, from my initial contact with Julie to the end of the job with Cecilio, perfect!

Response from business owner

Thank you for sharing this feedback about Cecilio and Julie, we will be sure to pass on your kind words.

via Google
Roger Janow
Roger Janow

All aspects and knowledge and expertise of your workers. TOP NOTCH!!!!!!

via Facebook
Heather Hoefs
Heather Hoefs

They are always communicative, on-time and helpful! I highly recommend their work and service.

Response from business owner

Thanks Heather! Glad to hear you find us communicative, on time and helpful. We strive to serve! Thank you for your loyal business.

via Google
Cecilio Deloera
Cecilio Deloera

Great plumbers and hvac technicians

Response from business owner

Thank you so much for sharing- we 100% agree!

via Google
Audrey Jane Galbraith
Audrey Jane Galbraith

Bellows has come to repair my furnace twice and they explained the repairs and did the job right. Thank you!

via Facebook
Francie Newfield
Francie Newfield

The technicians were efficient, thorough and clearly explained their findings and recommendations. I was very pleased with the work and the friendly and professional demeanor of the gentlemen who serviced my furnace.

Response from business owner

Thank you, Francie! You've been a lovely customer to work with. Thank you for this review and your loyal business.

via Google
Jacob Tanz
Jacob Tanz

I purchased a yearly service agreement I had an appointment with a plumber who serviced my tankless heater, unfortunately he changed the configuration of my radiant heat and that required two additional appointments to find the problem. I…

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Response from business owner

Jacob, thank you for this feedback. We have shared it with our plumbing and operations team to ensure that you are taken care of!

via Google
Tilak Kasturi
Tilak Kasturi

Very professional, clean installation of our furnace. Great job!

Response from business owner

Thank you Tilak for this feedback, so happy to hear you are happy with your new furnace install!

via Google
Gary Ruppel
Gary Ruppel

Bellows installed a new furnace today and the crew did a fantastic job. Very friendly folks from the get go.

via Facebook
Don Charles
Don Charles

The Bellows team was well prepared. Removing the furnace during winter would be cold for a house but the team thinking ahead brought portable heaters. Thank Team Bellows!

via Facebook
John Sparagna
John Sparagna

Bought through Costco Santa Theresa location a Lennox Heater and A/C from their Rep Lodonna who was very knowledgeable and scheduled me an Appointment with Victoria who showed me the different models and provided me the information on what …

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Response from business owner

John, thank you for this review. Wow, a lot of Bellows team members got a shout out – LaDonna, Victoria, Mike, Eli and Joe. We always strive to stay ahead of issues and appreciate that we were able to stay ahead of yours, too. We are honored to do business with you and your family!

via Google
Lucas Grams
Lucas Grams

Joe Long did a great job for me and my client. Thanks Joe!

Response from business owner

Thanks Lucas for the great feedback about Joe, we will make sure he hears about it!

via Google
Shirley Young
Shirley Young

I purchased a lennox furnace and an air conditioner from they. They always called to let me know when they would be here. Passed inspection no problem! Highly recommended!

Response from business owner

Glad to hear you had a positive experience all around from install to final inspection. A win all around. Thank you, Shirley!

via Google
DJEJ Branson
DJEJ Branson

Exceptional customer service!

Response from business owner

Exceptional customer service is a beautiful review. Thank you for recognizing our commitment to our customers!

via Google
Anthony V
Anthony V

Thanks for great work. Cody and Elijah communicated well, listening and asking questions to plan their efforts. They exceeded expectations. Please let them know how much I appreciate their kindness. ...

Smita Patel
Smita Patel

We contracted with Bellows through Costco for a new heater/AC system and are really pleased with the high quality of service and professionalism we received from every single member of their team. Their people know their stuff, took the …

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Response from business owner

Thank you Smita! Solid feedback all around!

via Google
Marcy
Marcy

Steve was knowledgeable and professional. We'd definitely work with Bellows again.

Response from business owner

Thank you Marcy! We appreciate your business and mentioning Steve- we are very happy to hear this.

via Google
Daniel Galindo
Daniel Galindo

Fantastic service and trouble shooting. Always a pleasure to learn from and work with, will continue to use for all things related to the services provided. I know I trust them 🙂

-Daniel Galindo

Response from business owner

Thank you so much Daniel for leaving us a 5-star rating- we greatly appreciate it!

via Google
Terry Ballantyne Brezsny
Terry Ballantyne Brezsny

We as busy Realtors and coaches in big life transitions recommend Bellows with the highest confidence. They are trustworthy, knowledgeable and arrive on time as promised. We always know our clients are getting the best advice for their …

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Response from business owner

Thank you for the kind words and acknowledgement- anything we can do to make these situations less stressful and as seamless as possible is our goal.

via Google
Mary G
Mary G

...would definitely recommend Bellows Plumbing – very thorough, knowledgeable, patient, and offered suggestions relative to other issues in and outside the home – water heater, gas , etc.

Erika Elliott
Erika Elliott

He arrived early, did an excellent job fixing a cracked pipe, and was professional and courteous. We now have hot water again and no more strange sound coming from our outlet!

Response from business owner

That is so good Erika to hear! Thank you for sharing.

via Google
anne leslie
anne leslie

Jared was early, friendly, and answered all of my questions. Everything seems to be working perfectly now.

Response from business owner

Thank you Anne for publicly acknowledging Jared and a job well done- we are very thankful!

via Google
Younghun An
Younghun An

Bellows installed new heater and airconditioner professionally to my house. All the tasks they provided were professionally finished and I am really happy with the result.

They are probably not the cheapest contractor available in the …

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via Google
Michelle Breslin
Michelle Breslin

The gentlemen that completed the work were conscientious and courteous. They worked quietly and cleaned up after each workday. They explained how the new online thermostat worked and made sure I didn’t have any questions before they left…

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Response from business owner

Thanks for the feedback Michelle! We will be sure to share with the technicians.

via Google
Robert W
Robert W

Thank you !very courteous & professional technician.

Les White
Les White

Very reliable staff that are extremely competent. I have used Bellows for a few years and will always use them in the future. I highly recommend Bellows to anyone needing plumbing, heating. or air service. Outstanding company!

via Facebook
Rob Fulton
Rob Fulton

We've used a wood burner as the major source of heat for the last 18 years in the Santa Cruz Mountains. I relied on Bellows to recommend and install a forced air system and I couldn't be happier. Very professional from start to end. Thank …

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via Facebook
Nicki M
Nicki M

Matt was great Helpful and friendly

Janie Goedhart Hanson
Janie Goedhart Hanson

Hanson Ladd Schaefer Real Estate Team just can not say enough about their customer service, staff and communication. We are huge fans of Bellows Plumbing HVAC! We recommend them for all your plumbing and heating needs 🏡😊🙌

via Facebook
Porter Johnson
Porter Johnson

Great service! I arranged to have work done 3,000 miles away. They did a great job.

via Facebook
Joe J Garcia
Joe J Garcia

Prompt, explained our issue and recommended a company that can take care of our issue.

via Facebook
Josh Nankivel
Josh Nankivel

Had great experiences each time I call them up, great crew who do great work!

via Facebook
H Lee Holden
H Lee Holden

We have used many plumbers over the years and Peter was the best!

via Facebook
Christy Emrich Sanders
Christy Emrich Sanders

What a delight to deal with these great guys! Professional and fun to have in a stressful time!

Just adored steve!

Thank you again for making our life better

via Facebook
Phil Bednar
Phil Bednar

Samuel is the most knowledgeable HVAC technician! Diagnostics was fast and so was the repair.

via Facebook
Karl B
Karl B

Jenifer did a great job thanks kB

Donna Steinbach Bousquet
Donna Steinbach Bousquet

Very happy with the technician and the work. Best part is that the tech likes his job and the company that he works for. Nice to hear in this day and age. Keep up the good work Bellows. Happy employees tend to be good employees.

via Facebook
Mary Tavella
Mary Tavella

They do a great job of notifying you on times they will arrive & if any changes they let you know that also. Men have all been very pleasant & seem to know what they are doing.

via Facebook
Kathie Dettmer
Kathie Dettmer

I was amazed how responsive they were when my system stopped working, even sending a technician on Sunday. That person was able to find and correct the problem!

via Facebook
Carol Augustus
Carol Augustus

Quality work, very responsive, fair prices

via Facebook
Chris Schrader
Chris Schrader

Had Derrick and Chris do some electrical work under the house for sump pumps and install some outdoor lighting. Nothing to do with HVAC. They did a great job, were very friendly and helpful, and the end result looks great. They also did …

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via Facebook
Westmont Place Townhomes
Westmont Place Townhomes

Great customer service and knowledge! 🤙

via Facebook
Elaine B
Elaine B

Kudos to Mike for a great service call. Thanks.

Jeanet Ritchie
Jeanet Ritchie

The Bellow techs were professional from beginning to end of my project. The entire staff from the office to the field were polite, courteous and took the time to answer every question we had throughout the 2 day project. We are very pleased…

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Response from business owner

Thank you Thank you Thank you- if we could leave you 5-stars for this valuable feedback we most certainly would!

via Google
Andrew Pudan
Andrew Pudan

Matt from Bellows Heating arrived on time and analyzed the problem with my furnace. He was very professional and diagnosed the problem quickly. The furnace pump and thermostat needed to be replaced which did within an hour. He also said …

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Response from business owner

Thank you Andrew for giving us 5 stars and sharing what a great job Matt did!

via Google
Lanie Saunders
Lanie Saunders

I recently bought a manufactured home and the water pressure was super low, ~20psi. Industry standard is like 50psi so it was pretty dismal. I called around to a couple places and was kinda confused as to what exactly I needed to get the …

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Response from business owner

Thanks for your awesome review Lanie, we really appreciate it!

via Facebook
Debbie Bredenfoerder Krantz
Debbie Bredenfoerder Krantz

Excellent service and dependable

via Facebook
Alisa Merlin
Alisa Merlin

They were responsive, friendly and professional. I can’t wait to get the work done. I’ll let you know how it goes.

via Facebook
Donna Sarkes Fortina
Donna Sarkes Fortina

I was impressed with Carl and how professional he was when he came out to give me an estimate on my furnace. He also checked out my water heater which needs to be replaced, at the same time. I am going with Bellows plumbing and heating for…

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Response from business owner

Thank you so much, Donna, for taking the time to give us a 5-star rating and leave us such wonderful feedback! We truly appreciate this.

via Facebook
Carl E Primavera
Carl E Primavera

Prompt, professional service, would recommend to anyone

Response from business owner

Thanks so much Carl for the amazing review! Greatly appreciated.

via Facebook

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