Reviews
Perfect 5-star service is our goal!
We hope you are delighted with the work we do for you. Most of the time we hit the mark when it comes to customer satisfaction but on occasion, we slip up. We carefully review all customer feedback among management and discuss with our team during weekly meetings. While the below customers had a five star experience, if you did not, then please allow us the opportunity to serve you and help resolve your issues by calling us at 877-477-7151 or contacting us here.
Please share with us what you liked or did not like about your recent experience with Bellows. Your comments will be sent directly to ownership for immediate review. Thank you for taking the time to provide us with your valuable feedback. We appreciate each and everything that you have to say and take it all very seriously.
Bellows Plumbing Heating & Air Testimonials and Reviews – North Bay
Customers in the North Bay love Bellows on Google, leave a GOOGLE review here.
Bellows Plumbing Heating & Air Testimonials and Reviews – South Bay
Customers in the South Bay love Bellows on Google, leave a GOOGLE review here.
Nick,
Thanks for your help yesterday, you were a joy to work with.
The shower work-around works great and allows us to use it while waiting parts we appreciate your help. With Terrys’ recent handicap your thoughtfulness has been more …
read moreWe bought an AC and a heating system at Costco and Bellows was the Costco vendor.. Unfortunately the AC was back ordered.
The Bellows install team was well trained and professional. I would like Rudy to return to install the AC as soon …
read moreThank you so much Norma for taking the time to review and rate us. Yes we look forward to scheduling Rudy back out to complete the AC portion of the install. We will keep you posted. Though it has been such a challenge waiting for backordered equipment to arrive, we are starting to receive some again!
Bellows installed a high end water softener. It was a tricky installation. As usual, the end product exceeded expectations. Very clean installation. We’ve never regretted using their recommended units: Water heater, furnace, and now water …
read moreThanks for this review, Bryan. We appreciate that you took your time to leave this review and noted it was a tricky install! Job don't always go smooth, but as you said, we will always stand by our work!
Professional work and extremely knowledgeable crew. In time service and kept us in the loop every step of the fix. Fix took 2 days but crew was friendly and informative.
We work hard to get the job done as smoothly and professionally as possible- Thanks so much Manoj for acknowledging the teams efforts!
Local business and next-level professionalism. Friendly, respectful staff. Always kept me informed on next steps. Bonus points for texting me the name and photo of the person coming to my house. So thoughtful of customer safety! I’ve …
read moreThank you, Clare! Glad to see you like our use of technology to keep customers informed who is coming and when. We appreciate your business!
The company is extremely responsive and kept me up to date with all the schedules. The technicians (Mike U + another team member) where very professional and extremely attentive. They explained exactly what they are going to do. I couldn…
read moreThanks, Ali! We love to hear that you couldn't be happier with the end result. Thank you for taking the time to leave this feedback, we appreciate it!
Both myself and the pres. of our HOA, want you to know that we were completely satisfied with Mike, he was so knowledgeable about what we needed to satisfy the County. We feel he went above and beyond for us. He answered all of our …
read moreWe had a great experience working with Jennifer from Bellows. She was very professional, personable and worked efficiently to get the job done. She explained the job that needed to be done and answered all our questions. Highly recommend …
read moreI just finished having a floor heater in my old home replaced with forced air heating system, as well as the installation of a whole house dehumidifier, and a bathroom fan.
I can't say enough about how happy I am with the installation and …
read moreThank you so much Robert, we appreciate your detailed feedback and for the multiple shout outs to our team. We aim to do our best everyday and it makes us so happy when we hit the mark. Thank you again!
Complete drain pipe replacement was handled very professionally and timely. The project included putting back deck boards and under-sink wall panels, which were restored to a better-than-previous condition. Highly recommended!
So happy to see your feedback on the work- appreciate it!
Difficulty coordinating with Archon for final inspection date from city.
HVAC was installed two months ago.
Failed first city inspection two weeks ago, no idea yet when deficiencies will be corrected or when next city inspection will be.
Hi Donald, Thank you for sharing your feedback. I will have the inspection coordinator reach out to you shortly. Warmest Regards,
It began with an emergency call because of a plugged toilet and got more complicated after that. Turned out to be a root ball in the pipe. After investigating the pipe for cracks, it was the flange that was damaged, not the pipe. That …
read moreThank you Donna! We will be sure to share this feedback with Hector and his manager. We are grateful for your business!
I’ve been trying to get a plumber to set a new kitchen sink, faucet, garbage disposal and bathroom toilet for 5 weeks now. I’d been getting the major runaround from two other companies. I stopped by Bellows’s office last Friday to inquire …
read moreMike we appreciate you sharing this valuable information. What a great review and rating on Caleb and Hector- they are awesome!
Michael Podielski did an excellent job of diagnosing our heating system problems and did what he could to get it in working order. He ordered a needed part which he will return to install once it arrives. We are very grateful for his work …
read moreThank you, Pina! We appreciate the praise and kind words for Michael. Thank you for your business.
Bellows was great to deal with. Sales rep Pete was very responsive to helping us make our decision. Buying through Costco program was advantageous. Alexis and Eric were excellent installers, very professional, quality work.
We appreciate the shout out for Pete, Alexis and Eric! Thank you for the opportunity and for the kind feedback.
I used Bellows to install a new high efficiency heater in my attic. Their technicians were really great and did a really good job and completed the work in the expected timeline. They made sure that I was aware of everything that I needed …
read moreI am very happy with Bellows’ work. Clogged drains in bathroom and kitchen were caused by corroded, 62 year old iron drain pipes rotting from the inside out. Diagnostic tech was knowledgeable, thorough, and friendly, even had me go under …
read moreThank you, Skid! Happy to see you were taken care of and the team was honest on the price and work done.
We had both of our heaters replaced and added a/c upstairs in our house. Bellows people were a joy to work with and did their best to accommodate all our wishes within the confines of the building code. They answered all our questions and …
read moreThanks you Angela for recognizing our hard work and COVID precautions. We appreciate your business.
Rafael came out and was amazing!!! Didn’t try to sell us anything. Really listened to the problem and our needs. He fixed everything and was super professional and didn’t once try to sell us a higher costing service.
I would recommend to …
read moreWe have shared your feedback with Rafael and his manager, thank you for taking the time to leave it! Happy New Year!
They were told to look for a leak in the laundry room. I don't think I could have gotten better service. He was very thorough .and sent us a complete report on what he did. Well worth the money.
This is wonderful to hear Nancy! Thank you for taking the time to share such a great experience and rating.
Jeremy from Bellows Plumbing, Heating, & A C. is excellent. On time ,called ahead of arrival. Accurately troubleshooting & repairing our air conditioning system. Price was fair , finding an honorable, professional business is invaluable! …
read moreHi Kalani, We truly appreciate you taking the time to write such great things regarding Jeremy and thank you for being our customer!
After calling a roofer, a plumber, and finally Bellows to figure out what is causing a leak in our attic, only bellows seemed to be able to offer an explanation and referred us back to the roofer. The saga continues but bellows was at least…
read moreGlad to hear we were able to pinpoint the issue, hope your roofers can get the leak taken care of! Thanks for the review!
Jeremy is the most friendly, attentive, knowledgeable and joyful service person I’ve ever encountered, always wanting to leave the customer on a assured, well cared for, and with a clear understanding of the issue. I trust and feel in good …
read moreJeremy is having a good review week! He's a great person, joyful totally describes him. Thank you for the review and for your business!
The guys from Bellows installed a new electrical panel, in preparation for a new HVAC system and generator. They went above and beyond expectations, staying late in the evening to ensure the job was done. I would highly recommend them.
Thank you for the feedback for our electrical department, we will be sure to let their manager know. Thank you for your business!
So grateful for Bellows for coming out to fix our furnace. The were very informative on when they were coming out. Asked to come out early and we jumped on that. The technician was wonderful, COVID mindful and fixed our problem in 30 …
read moreQuick and professional service.
My 86 year old mom had no heat and they were able to resolve the issue quickly. Another company under my moms warranty told us it was something different and it was 7 at best weeks out.
I called Bellows as …
read moreHave used Bellows a few times now and they have reasonable rates and do a great job. Most recently, we had a backed up toilet. They came out and found our toilet was completely obstructed with something and recommended a new toilet. So they…
read moreSteve, that you for your business and for this review. Glad to see you had a positive interaction with Alan and he was able to help you out!
Jeremy was excellent. Knowledgeable and took the time to explain my system to me (I am the new house owner). I would give 5 stars but his office had scheduled him a two hour drive away so he arrived a bit late, but that was not his fault ! …
read moreFrom the initial call, communication between call and service appointment, to the actual service everyone is polite, knowledgeable, helpful and informative. We've used them a handful of times over the years for various issues, but our most …
read moreThis is a killer review, we love it! Thanks for detailing all your positive interactions from first call through actual service. We've shared your review with the exact team so they can share with their teams. Thanks again!
After being notified of our issue, Peter from Bellows came right out, diagnosed the issue, and got right to work correcting the problem!
Peter exemplifies the kind of integrity we need today, he gave me alternative options to fix the …
read moreI was extremely impressed with the plumbing and HVAC crews. They were supremely competent. Their measurements were accurate. They expertly fitted sheet metal components. Their piping and fittings were installed beautifully. They had quality…
read moreWe appreciate the feedback about our crews being so clean and respectful! We work hard to delight our customers and it sounds like we hit the mark. Thank you for this review!
Joe arrived on time, assessed the problem of replacing a bad valve on a copper line, had the correct parts on his vehicle, and did a marvelous and neat, tidy, and efficient job of repair, using the latest state of the art materials and …
read moreThis is such a great review for Joe, thank you for sharing this detail. We will be sure to share with him and his manager!
I am a residential landlord with a pair of "antique" houses. Both homes are in need of proper cleanouts to replace their back of sidewalk sewer lateral "Vent/Traps" dating back to the early 1900"s.
Mike Murrow met with me on site and …
read moreWow William- your homes sound like they should be featured on the series "This Old House"! It is great to hear that you had the pleasure of meeting Mike Murrow who is one of the best in our opinion. He is dedicated, experienced, personable, and always happy to go above and beyond what his job requires. We do look forward to completing your projects and continuing to grow our relationship with you. Best Regards- Stephanie
We are very pleased with the professional and quality of workmanship performed by the Bellows crew who installed our furnace/air conditioning system.…
read moreSunny, the technician, was helpful, honest, thorough and replaced thermostat to make my furnace work. Nice warm office building again. Yay!
Bellows make an appointment quickly and showed up timely.
Yay for Sunny! Thank you for this feedback, we will sure to share with him. Thank you for your business!
The whole team was a pleasure to work with. The installers were very respectful. They worked very hard to make sure they got the job done on time. I appreciated them walking me through everything they were doing and doing a final walk …
read moreRory, we are so happy to hear that everybody did a good job on your project. Thank you for the job and for this review!
I was very happy with my annual house heater(s) and tankless water heater inspection and service that I received from Bellows Plumbing and Heating. The two technicians were great too. Thanks again!
Overall very good service. They have completed a number of plumbing and heating services to our house over the years. We did have some initial miscommunication with a couple of their service people around a recent pipe update. And I will…
read moreYou know when you make a very big purchase and you’re afraid that if something goes wrong you will get the run around. This is not this business. There were some issues and every time they came without any protest or an I do not believe …
read moreThank you for this honest review. 90% of the time our jobs go perfectly, but there are times when we need to come back a few times to dial it in. We are always so grateful when we have customers like you who are patient with us, and work together to take the job across the finish line. Thank you again for the feedback and for your business!
Rafael was knowledgeable, professional and personable. He helped fix our slow drains and also provided – surprisingly quickly – a quote for an upgraded plumbing system and tankless hot water heater. Bellows seems to have really …
read moreThank you so much, Wylie! We will be sure to share with Rafael and his manager!
I used Bellows to remove 2 large tree roots blocking my sewer. They replaced sections of the sewer in the front yard. They also fixed a breakage under my house and a sagging section too within a couple of days. I've since used them to fix a…
read moreThis is great feedback, thank you for taking the time to leave it. We are grateful for your business!
We had a a mini split unit installed in a lath and plaster house. Hansen, Mike, and Eli showed up on time, worked diligently and even worked over to get it done in the agreed upon time frame. I am very happy with my unit as it cools a room …
read moreVery professional and nice. I always felt in the loop as to what stage we were at in the process. They were even able to move me up on the schedule for install. Will recommend to friends and use for future services. Thank you!!
Hi Mia, Thanks so much for the great review and rating. We are always doing our best to impress amazing customers like you!