Reviews

Perfect 5-star service is our goal!

We hope you are delighted with the work we do for you. Most of the time we hit the mark when it comes to customer satisfaction but on occasion, we slip up. We carefully review all customer feedback among management and discuss with our team during weekly meetings. While the below customers had a five star experience, if you did not, then please allow us the opportunity to serve you and help resolve your issues by calling us at 877-477-7151 or contacting us here.

Please share with us what you liked or did not like about your recent experience with Bellows. Your comments will be sent directly to ownership for immediate review. Thank you for taking the time to provide us with your valuable feedback. We appreciate each and everything that you have to say and take it all very seriously.

Bellows Plumbing Heating & Air Testimonials and Reviews – North Bay

Customers in the North Bay love Bellows on Google, leave a GOOGLE review here.

Bellows Plumbing Heating & Air Testimonials and Reviews – South Bay

Customers in the South Bay love Bellows on Google, leave a GOOGLE review here.

 

From 66 reviews
Heather Hoefs

They are always communicative, on-time and helpful! I highly recommend their work and service.

via Google
Audrey Jane Galbraith

Bellows has come to repair my furnace twice and they explained the repairs and did the job right. Thank you!

via Facebook
Francie Newfield

The technicians were efficient, thorough and clearly explained their findings and recommendations. I was very pleased with the work and the friendly and professional demeanor of the gentlemen who serviced my furnace.

Response from business owner

Thank you, Francie! You've been a lovely customer to work with. Thank you for this review and your loyal business.

via Google
Jacob Tanz

I purchased a yearly service agreement I had an appointment with a plumber who serviced my tankless heater, unfortunately he changed the configuration of my radiant heat and that required two additional appointments to find the problem. I…

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Response from business owner

Jacob, thank you for this feedback. We have shared it with our plumbing and operations team to ensure that you are taken care of!

via Google
Tilak Kasturi

Very professional, clean installation of our furnace. Great job!

Response from business owner

Thank you Tilak for this feedback, so happy to hear you are happy with your new furnace install!

via Google
Gary Ruppel

Bellows installed a new furnace today and the crew did a fantastic job. Very friendly folks from the get go.

via Facebook
Don Charles

The Bellows team was well prepared. Removing the furnace during winter would be cold for a house but the team thinking ahead brought portable heaters. Thank Team Bellows!

via Facebook
John Sparagna

Bought through Costco Santa Theresa location a Lennox Heater and A/C from their Rep Lodonna who was very knowledgeable and scheduled me an Appointment with Victoria who showed me the different models and provided me the information on what …

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Response from business owner

John, thank you for this review. Wow, a lot of Bellows team members got a shout out – LaDonna, Victoria, Mike, Eli and Joe. We always strive to stay ahead of issues and appreciate that we were able to stay ahead of yours, too. We are honored to do business with you and your family!

via Google
Lucas Grams

Joe Long did a great job for me and my client. Thanks Joe!

Response from business owner

Thanks Lucas for the great feedback about Joe, we will make sure he hears about it!

via Google
Leslie Tremaine

Bellows has consistently been very responsive and shown real care and skill in the work they've done. The people who've come out to do the work are great!

Response from business owner

Leslie, thank you for taking note of our care and service. We love working with our customers and are happy to hear you felt the love! Thank you for your business.

via Google
Shirley Young

I purchased a lennox furnace and an air conditioner from they. They always called to let me know when they would be here. Passed inspection no problem! Highly recommended!

Response from business owner

Glad to hear you had a positive experience all around from install to final inspection. A win all around. Thank you, Shirley!

via Google
DJEJ Branson

Exceptional customer service!

Response from business owner

Exceptional customer service is a beautiful review. Thank you for recognizing our commitment to our customers!

via Google
Anthony V

Thanks for great work. Cody and Elijah communicated well, listening and asking questions to plan their efforts. They exceeded expectations. Please let them know how much I appreciate their kindness. ...

Smita Patel

We contracted with Bellows through Costco for a new heater/AC system and are really pleased with the high quality of service and professionalism we received from every single member of their team. Their people know their stuff, took the …

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Response from business owner

Thank you Smita! Solid feedback all around!

via Google
Marcy

Steve was knowledgeable and professional. We'd definitely work with Bellows again.

via Google
Daniel Galindo

Fantastic service and trouble shooting. Always a pleasure to learn from and work with, will continue to use for all things related to the services provided. I know I trust them 🙂

-Daniel Galindo

Response from business owner

Thank you so much Daniel for leaving us a 5-star rating- we greatly appreciate it!

via Google
Terry Ballantyne Brezsny

We as busy Realtors and coaches in big life transitions recommend Bellows with the highest confidence. They are trustworthy, knowledgeable and arrive on time as promised. We always know our clients are getting the best advice for their …

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via Google
Mary G

...would definitely recommend Bellows Plumbing – very thorough, knowledgeable, patient, and offered suggestions relative to other issues in and outside the home – water heater, gas , etc.

Erika Elliott

He arrived early, did an excellent job fixing a cracked pipe, and was professional and courteous. We now have hot water again and no more strange sound coming from our outlet!

via Google
anne leslie

Jared was early, friendly, and answered all of my questions. Everything seems to be working perfectly now.

via Google
Del Orate

Experienced some glitches in the early installation

process resulting in a 5 day completion instead of 2 days, but Stephanie, the company manager was very

accommodating and resolved issues that came up with the help of Tom who made sure …

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via Google
Patricia Bellardo

Installers were very personable and answered my dozens of questions. If the answers were not immediately obvious, they researched and got back to me quickly. It was clear there were decision makers backing them up. They went above and …

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via Google
Joseph Mickens

I would give 5 stars except for the fact that I didn't get my Costco card and rewards. The Israel,Alexis were on time gave notice with their profile pictures via text messages that they were on the way. They cleaned up and explained what …

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via Google
Younghun An

Bellows installed new heater and airconditioner professionally to my house. All the tasks they provided were professionally finished and I am really happy with the result.

They are probably not the cheapest contractor available in the …

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via Google
Michelle Breslin

The gentlemen that completed the work were conscientious and courteous. They worked quietly and cleaned up after each workday. They explained how the new online thermostat worked and made sure I didn’t have any questions before they left…

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Response from business owner

Thanks for the feedback Michelle! We will be sure to share with the technicians.

via Google
Noel Bock

Friendly, helpful, informative.

I really liked the way Mike explained the environmental impacts of water leaks or a faulty sewer line.

I would highly recommend them!

Response from business owner

Thank you Noel!

via Google
Teresa Robinson

Michael was great – came out right away and helped solve the problem.

via Google
Robert W

Thank you !very courteous & professional technician.

Danielle Tarallo

If you want to go cheap, this isn't the place for you. But if you want high quality professional service, with attention to detail and good communication, I highly recommend Bellows. From text messages with pictures of the tech for safety …

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Response from business owner

Danielle, we appreciate this feedback. We are always working to provide the highest quality service while controlling the cost of the job. Thank you for recognizing this delicate balance and for your continued business.

via Google
Sandra Gogol

The heating tech, Jeremy, was very knowledgeable, thorough, and pleasant. Great service and our heater is working plus I learned more about how the system works. Thanks!

Response from business owner

We love to hear that not only is your system working well but you had fun learning about heaters, too! Thank you for this feedback!

via Google
Greg Lukina

Great service. They performed a sewer lateral inspection for my client and I was extremely impressed with their communication and professionalism.

Response from business owner

Thank you Greg!

via Google
Sara Van Artsdalen

great techs and great service

via Google
Greg Gomez

I'm very satisfied with Bellows and happy to have warmth again. They are extremely professional, organized and did a great job installing my new furnace. They are able to do everything needed for the gas, electric, and duct work. They had a…

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Response from business owner

Thank you for this feedback Greg, we will share with our office and install teams! Enjoy your new Lenox furnace and filter system!

via Google
M Creed

Thought I had a real problem with tenant's unit; radiant heat was down. I was lucky there was a hole in the schedule due to weather issues. Jeremy did a fine job trouble-shooting the problem and I was grateful to learn only the thermostat …

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Response from business owner

Another great review for Jeremy, we are happy to see you had a positive experience with him, too! Glad to hear we were able to resolve your radiant issue.

via Google
Dave Dymek

Sam was AWESOME!!!!

via Google
Bruno Kranzen

Original appointment was between 9-11am. Technician showed up at 130pm. Not acceptable. Dispatcher should have notified me of delay ahead of time. I only found out after I called.

Jeremy was very professional and helpful.

Response from business owner

Hi Bruno, our sincere apologies that we were late. You’re right, that’s no ok! Glad to hear Jeremy did his best to resolve the situation.

via Google
Joseph Perrin

Very friendly, punctual, and got it fixed quick.

via Google
Lynne Courts

Was a weekend and my furnace was on the fritz. Jeremy came out (arrived right on time) and helped service and troubleshoot my furnace and Nest device. Very efficient....took his time to explain the issues. Highly recommend Bellows.

via Google
Les White

Very reliable staff that are extremely competent. I have used Bellows for a few years and will always use them in the future. I highly recommend Bellows to anyone needing plumbing, heating. or air service. Outstanding company!

via Facebook
Les White

Plumbing inspection done today. Was professional and comprehensive. Excellent service as always with Bellows staff. I truly appreciate this company.

via Google
Harry Berggren

Every aspect of our job was fully professional, no cutting corners. Great price too compared to quotes from others. Costco's deal was really great. Bellows came when they said, did the work quickly, efficiently and left with everything …

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Response from business owner

It’s our goal to deliver great service from first visit to final install. Happy to hear you are pleased with Bellows. Thanks for the opportunity and the review!

via Google
Rob Fulton

We've used a wood burner as the major source of heat for the last 18 years in the Santa Cruz Mountains. I relied on Bellows to recommend and install a forced air system and I couldn't be happier. Very professional from start to end. Thank …

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via Facebook
Nicki M

Matt was great Helpful and friendly

Diane Claypool

Even thought the technicians were not always able to be at my house on the appointed day, I understand, because “stuff happens.” Every person who worked here was professional and pleasant. I feel that confident that I chose the best …

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via Google
Janie Goedhart Hanson

Hanson Ladd Schaefer Real Estate Team just can not say enough about their customer service, staff and communication. We are huge fans of Bellows Plumbing HVAC! We recommend them for all your plumbing and heating needs 🏡😊🙌

via Facebook
Rob Fulton

I trusted Bellows to provide a system that would work in my home and I couldn’t be happier. Thank you so much!

Response from business owner

Thank you for your business and your trust!

via Google
Jon Howell

Our old water heater burst – not dripping, but flooding. I called several plumbers, and Bellows was able to send someone out within a few hours. They did a great job installing the new water heater, and cleaned up thoroughly. I'll call them…

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Response from business owner

Hi Jon, thank you for the feedback. We are pleased to hear we were able to help you with the install so quickly. We are grateful for the feedback about the washer's hot and cold water lines, we have passed this to the Plumbing Dept. manager so he can address with the install team.

via Google
Porter Johnson

Great service! I arranged to have work done 3,000 miles away. They did a great job.

via Facebook
Joe J Garcia

Prompt, explained our issue and recommended a company that can take care of our issue.

via Facebook
Josh Nankivel

Had great experiences each time I call them up, great crew who do great work!

via Facebook
H Lee Holden

We have used many plumbers over the years and Peter was the best!

via Facebook
Christy Emrich Sanders

What a delight to deal with these great guys! Professional and fun to have in a stressful time!

Just adored steve!

Thank you again for making our life better

via Facebook
Phil Bednar

Samuel is the most knowledgeable HVAC technician! Diagnostics was fast and so was the repair.

via Facebook
Karl B

Jenifer did a great job thanks kB

Donna Steinbach Bousquet

Very happy with the technician and the work. Best part is that the tech likes his job and the company that he works for. Nice to hear in this day and age. Keep up the good work Bellows. Happy employees tend to be good employees.

via Facebook
Mary Tavella

They do a great job of notifying you on times they will arrive & if any changes they let you know that also. Men have all been very pleasant & seem to know what they are doing.

via Facebook
Kathie Dettmer

I was amazed how responsive they were when my system stopped working, even sending a technician on Sunday. That person was able to find and correct the problem!

via Facebook
Carol Augustus

Quality work, very responsive, fair prices

via Facebook
Chris Schrader

Had Derrick and Chris do some electrical work under the house for sump pumps and install some outdoor lighting. Nothing to do with HVAC. They did a great job, were very friendly and helpful, and the end result looks great. They also did …

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via Facebook
Westmont Place Townhomes

Great customer service and knowledge! 🤙

via Facebook
Elaine B

Kudos to Mike for a great service call. Thanks.

Lanie Saunders

I recently bought a manufactured home and the water pressure was super low, ~20psi. Industry standard is like 50psi so it was pretty dismal. I called around to a couple places and was kinda confused as to what exactly I needed to get the …

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Response from business owner

Thanks for your awesome review Lanie, we really appreciate it!

via Facebook
Debbie Bredenfoerder Krantz

Excellent service and dependable

via Facebook
Alisa Merlin

They were responsive, friendly and professional. I can’t wait to get the work done. I’ll let you know how it goes.

via Facebook
Donna Sarkes Fortina

I was impressed with Carl and how professional he was when he came out to give me an estimate on my furnace. He also checked out my water heater which needs to be replaced, at the same time. I am going with Bellows plumbing and heating for…

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Response from business owner

Thank you so much, Donna, for taking the time to give us a 5-star rating and leave us such wonderful feedback! We truly appreciate this.

via Facebook
Carl E Primavera

Prompt, professional service, would recommend to anyone

Response from business owner

Thanks so much Carl for the amazing review! Greatly appreciated.

via Facebook

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