Reviews

Perfect 5-star service is our goal!

We hope you are delighted with the work we do for you. Most of the time we hit the mark when it comes to customer satisfaction but on occasion, we slip up. We carefully review all customer feedback among management and discuss with our team during weekly meetings. While the below customers had a five star experience, if you did not, then please allow us the opportunity to serve you and help resolve your issues by calling us at 877-477-7151 or contacting us here.

Please share with us what you liked or did not like about your recent experience with Bellows. Your comments will be sent directly to ownership for immediate review. Thank you for taking the time to provide us with your valuable feedback. We appreciate each and everything that you have to say and take it all very seriously.

Bellows Plumbing Heating & Air Testimonials and Reviews – North Bay

Customers in the North Bay love Bellows on Google, leave a GOOGLE review here.

Bellows Plumbing Heating & Air Testimonials and Reviews – South Bay

Customers in the South Bay love Bellows on Google, leave a GOOGLE review here.

 

From 787 reviews
Chris Cheng
Chris Cheng

The first tech who arrived showed up as I was no finishing up a work call. Then, he just left without giving notice. I had to call in to learn the plumber had a personal emergency. I was scheduled a new plumber for the same day.

Marcos was…

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Response from business owner

Chris, thank you for this feedback. We appreciate this information and are grateful for your business!

via Google
scott gritton
scott gritton

Great service very nice and knowlegdable rep helped us quite a bit!

Response from business owner

Thanks for letting us know Joe did a good job! Thank you for your business!

via Google
Arthur Munoz
Arthur Munoz

Jeff was very professional and explained in detail on how he was going to service our AC unit. My experience with Bellows has always been positive!

via Facebook
Lance D
Lance D

fantastic response time and great communications! a plus.

Response from business owner

Glad to hear we served you well! We appreciate your business and trust in our company.

via Google
John Stoehr
John Stoehr

fast and efficient

Response from business owner

Than you John- We appreciate your business!

via Google
Capitola Self Storage
Capitola Self Storage

We experienced a "loose" toliet when one of the floor bolts broke, and as a business we needed to get it fixed reasonably and quickly. Bellows was by far the most professional I called, and instead of leaving a message I actually spoke to a…

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Response from business owner

So glad to hear that Ariel and Marcos served you well. Thank you for considering us for this work!

via Google
Margot Carlisle
Margot Carlisle

Paul was an excellent person to come out and fix our hot water heater and dishwasher draining issues. He was thorough, efficient and very informative!

Response from business owner

Paul is such an excellent Plumber- Thank you so much for leaving him such an incredible review!

via Google
Jorge Rodriguez
Jorge Rodriguez

Did an excellent job with servicing my AC unit. They were prompt and courteous. I recommend their services.

Response from business owner

Thanks Jorge!

via Google
Nancy Russell
Nancy Russell

My heater was not working properly. The technician was very helpful and thorough. There was nothing wrong but I had not replaced the filter for a year. He replaced the filter for me but I was shocked that it was an additional cost of $40. …

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via Google
David Hull
David Hull

Excellent knowledge, and customer service second to none! Thank you Nicholas!

via Facebook
Sherry Reiker
Sherry Reiker

Went to job site and work was in progress as scheduled. There was a job discrepancy but request for correction was resolved professionally speedily with great polite customer service!

via Facebook
Laura Hallahan
Laura Hallahan

Excellent! Very friendly and helpful

Response from business owner

Thank you Laura- we aim for excellence and taking good care of our customers!

via Google
Steven Zigman
Steven Zigman

Fast,efficient ,knowledgeable ,friendly and courteous

via Google
leila mcally
leila mcally

For years this team has gone above and beyond to maintain my heating and a/c systems as well as fixed countless plumbing emergencies. People you can count on!

Response from business owner

Thank you for this great feedback Leila!

via Google
Jessica Ghio
Jessica Ghio

Joseph was so kind and helpful. He explained everything to me and answered all of my questions so patiently.

Response from business owner

We love this review about Joseph, thank you!

via Google
William Sullivan
William Sullivan

Bruce, the Bellows repairman, was able to arrive early. He identified the problem in our tankless hot water heaters quickly. Bruce showed me how to clean out the filter so I could address a similar issue in the future. Great job Bruce!

Response from business owner

Thanks so much for acknowledging Bruce and a job well done!

via Google
Edd Breeden
Edd Breeden

Love working with these people. Great group.

Response from business owner

Thank you Edd! The feeling is mutual.

via Google
David S
David S

Rudy was incredibly hard-working and detail-oriented. Also a pleasure to have on site. Very considerate of my time and needs. The installation was done in a professional and craftsman-like manner. Other trades have taken note of the visibly…

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Response from business owner

Wow David- Thank you for the time you took to rate and review us and especially all the compliments you gave Rudy!

via Google
John Patrick
John Patrick

Had them install a whole house fan (QuietCool). Very responsive, professional, and pleasant people. Good value in my opinion. On this side of the hill, I will absolutely use them again for anything that comes up. On the Santa Clara …

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Response from business owner

Thanks for this feedback! We love being tech friendly, glad you appreciated it.

via Google
Dima Kumets
Dima Kumets

Professional and timely service. I was especially impressed that the scheduling department was able to set everything up by text instead of wasting time on a phone call.

Response from business owner

Thank you Dima for such great feedback!

via Google
Jim B
Jim B

Great to be warm again. Installers were both awesome.

Jerry Shevenell
Jerry Shevenell

From Loma Vista Estates

we are so grateful for preforming such a great job on a very difficult job .Nick is a well qualified journeyman plumber-he grasp the job extremely well having been n the trades all my life and growing up with father…

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via Facebook
Diane Turner
Diane Turner

You installed an air conditioner, I have not yet had the opportunity to use it, but your workers for were very professional .

I have already recommended you to a friend and I know she did use your services.

via Google
Mark Hunter
Mark Hunter

Peter was very Professional and Knowledgeable. He explained what he was going to do and gave a very reasonable upfront cost. The work was done quickly and correctly. I was kept aware of his progress from arrival to departure. He did a …

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via Google
Richard Mulnick
Richard Mulnick

Customer Service was excellent. The people on the phone were very friendly and helpful. The technician troubleshot the system, found the problem and repaired it. The technician was honest and knowledgeable

Response from business owner

We love to get feedback about the call center team too, they are hard workers! Glad our in-field techs helped you quickly , too.

via Google
Jim Skinner
Jim Skinner

I am having a furnace installed and the crew showed up on time, worked as a well trained team to remove the old furnace and heating ducts. There electricians prepared new hookup to code. They were clean, courteous and prepped for new …

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via Facebook
Randy Wheeler
Randy Wheeler

Very friendly, knowledgeable and efficient throughout the process. Jeremy the technician did A+ work in designing and installing the new system.

Response from business owner

Thank you for the feedback, Randy. Jeremey is one of our longest standing team members and we are glad to hear he served you well!

via Google
Frances Tan
Frances Tan

We were contacted by Bellows through Costco and decided to go with them to replace our furnace and install A/C. In the meantime, we had a non-functioning furnace and they were nice enough to send a technician at no extra charge to get our …

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Response from business owner

We appreciate your business, Frances. Thank you!

via Google
Kathy Passanisi
Kathy Passanisi

Bellows is extremely responsive to your needs, professional, competent and fair. I will definitely call them again.

via Facebook
Ed Croteau
Ed Croteau

Peter was great. Our sink was completely clogged inside the wall and I had done all I could do. In the end we have a clear drain, after having to cut into the drywall behind the dishwasher, cut the pipe, and install a proper junction …

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Response from business owner

We appreciate that you took the time to leave such a detailed review. Thanks too for the kids works about Peter!

via Google
sharon kantor
sharon kantor

Mikey.. The man who responded to my appointment was very professional, very down-to-earth and honest. Honesty is a big thing when you're dealing with big companies. I thought he had my best interest at heart.

Response from business owner

Sharon, we love this feedback about Mikey. He's a good man, glad you agree!

via Google
Art Weybright
Art Weybright

time and work efficiency.

via Facebook
Maggie McKay
Maggie McKay

Bruce was a delight and went above and beyond. He made sure everything was completed in the best way possible. Our hot water closet looks immaculate. Looking forward to that hot shower now!

Response from business owner

WOW....Thanks for the review. Let us know if we can help you with anything else.

via Google
Paul Molfino
Paul Molfino

Michael Podielski has been working on the air side of our Mini split unit for heat and air. He did a great job and the unit is now up and running on the air side ready for summer! We were told by another service company that both sides were…

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via Facebook
CE Lozano
CE Lozano

Brent Butler visited my home to conduct a survey for the installation of a purchased heat pump (Gree dual zone mini-Split). Brent arrived on time, was very courteous, surveyed site and indicated that the quotation for installation would …

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Response from business owner

Appreciate you taking the time Carlos to leave us 5-stars and sharing your experience so far! Kindest Regards,

via Google
Thomas Brew
Thomas Brew

Michael identified the problem with our heating system and took the time to explain it to us. Definitely recommend.

Response from business owner

Thank you Thomas for sharing! The 5-star rating is much appreciated.

via Google
David Moody
David Moody

From the moment we contacted Bellows for our new heating and A/C install we have experienced great customer service. Very knowledgeable. The install crew was great. Professional, neat and very personable.

via Facebook
Margie Lafia
Margie Lafia

Bellows is a top notch company. Everyone is knowledgeable, prompt and polite. They just finished installing a new furnace...it is a joy to have heat again!

highly recommend this company.

via Facebook
Bob A
Bob A

Yes I would jeramey was great i have used u folks for a few years always

great people & service

Dawn Morrow
Dawn Morrow

Bruce came out this morning to replace my kitchen faucet that was leaking. He was prompt, professional, experienced and extremely neat. I am a repeat customer and will continue to be loyal to Bellows because they stand behind their work.

Response from business owner

Oh yay Dawn- Thank you! We are so thankful for Bruce and all his hard work and dedication.

via Google
Kelly Z
Kelly Z

So grateful that Peter came today and restored function to my home, very courteous, professional, did an excellent job, thank you so much!!!

Renee Kujak
Renee Kujak

Was able to get an appointment super fast and the plumber that came was very knowledgeable. Would highly recommend!

Response from business owner

Thank you Renee- your rating and review are what we strive for everyday!

via Google
Kevin Mckeever
Kevin Mckeever

Huge thanks to Jennifer Galvan for making the experience great.

Response from business owner

Jennifer is so great and deserves every star- Thank you for sharing!

via Google
Irina Regelman
Irina Regelman

I requested replacement of my leaky water heater. The estimate and the work was done by Mr. Marcos Escobar.

Due to the urgency of the request the Bellows has send a technician on the next day and it happend to be Saturday. Marcos has …

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via Facebook
Joan Griffiths
Joan Griffiths

Jeremy was great. He called to let me know he was on his way which I appreciated. He took care of my furnace problem.

Thank you Bellows!

via Facebook
spd king
spd king

I like these guys.

via Google
Kathy Robinson Will
Kathy Robinson Will

Very good experience! Our tech, Sunny was very professional and explained things very well.

via Facebook
Paul Spurlock
Paul Spurlock

The plumber from Bellows, “Anthony”, provided A+ service! He was knowledgeable, conscientious, accurately assessed and remedied the problem in a timely manner—and even stayed at my home after the normal workday hours until the first phase …

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via Google
Joan G
Joan G

I would like to say that Jeremy was not only helpful but delightful! I would definitely recommend Bellows to others. Great company!

Rolando Mota
Rolando Mota

Great place

via Google
Westmont Townhomes
Westmont Townhomes

Great Service!

via Google
Clare Taylor
Clare Taylor

Staff are super nice and accommodating. So far my problem has been investigated but not yet repaired so im hoping that their professional service follows through to results. Will report back.

Response from business owner

Thank you Clare for the 5-star rating! We appreciate your business and valuable feedback.

via Google
Marianne Graham
Marianne Graham

I did recommended your service to a friend. She had heating and air conditioning systems installed. She was very happy with your service.

via Google
Erik Johnson
Erik Johnson

Between getting my quote from Perry and my install from Vince and Nacho, I had a great experience with Bellows. Perry and everyone in the office was very helpful and responsive when I needed clarity for my own peace of mind. They also …

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via Google
Louis Eales
Louis Eales

I recently had Bellows install a new dishwasher in my kitchen island and they did a excellent job.

via Facebook
Bodi Tunheim
Bodi Tunheim

Jeremy was personable and professional. Wore his mask whole time. Gave some solid advice on our hydronic system.

via Google
Nancy Ross
Nancy Ross

They were told to look for a leak in the laundry room. I don't think I could have gotten better service. He was very thorough .and sent us a complete report on what he did. Well worth the money.

Response from business owner

This is wonderful to hear Nancy! Thank you for taking the time to share such a great experience and rating.

via Google
Tyler Timmins
Tyler Timmins

Made appointment for an estimate for a job that was not an easy one. Bellows sent us a knowledgeable technician who arrived on time, was very polite and professional, checked thoroughly what needed to be done, and we received an estimate …

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via Facebook
Joan McVay
Joan McVay

The best in every way. Gave me information I need to plan ahead too. Clean, polite, safe.

Response from business owner

Thanks, Joan!

via Google
Rick White
Rick White

The installers were very professional and did a great job. Due to Covid they couldn't get AC unit I ordered so they upgraded me at no charge.

Response from business owner

Thank you, Rick! Glad to see we got you an upgrade on your AC. Enjoy the system!

via Google
Bhoc 82 Chavez
Bhoc 82 Chavez

Very satisfied for installation of new A/C

Response from business owner

This is wonderful- the team appreciates hearing this so much!

via Google
Suzie Lankes
Suzie Lankes

Thank you, Marcos! He was professional, friendly, knowledgable, informative, helpful, and on time.The company sent me a photo of him before his arrival which is a great safety feature. He wore a mask, inside and outside, and kept his …

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Response from business owner

Thank you kindly Suzie- Marcos will truly appreciate hearing of your feedback and top star rating!

via Google
Steve Kociol
Steve Kociol

I’ve been working with Bellows for 14 years. They have done all types of jobs from simple to complicated and done them well. Always on time. And fun to work with.

via Facebook
James Conti
James Conti

I'm incredibly greatful for Bellows. They installed new ducts in my attic for heat and flipped my current heater over. The previous owner had floor ducts that could not be saved. I will use Bellows again in the future once my wife and I can…

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Response from business owner

Fantastic James! Thank you for considering us in the future and for being a valuable customer of ours.

via Google
Beth Bloom
Beth Bloom

installed force air heater, and gave great advice on a dryer problem.

via Google
Brian Smith
Brian Smith

The office was prompt in scheduling our quote with a visit from Perry, the sales contact-bidder. Professional, ontime, personable and helpful

Response from business owner

Thanks, Brian. Good to hear you had a positive interaction with Perry. Hope to do more business with you soon!

via Google
Brian Smith
Brian Smith

The office was prompt in scheduling our quote with a visit from Perry, the sales contact-bidder. Professional, ontime, personable and helpful

Response from business owner

Thanks, Brian. Good to hear you had a positive interaction with Perry. Hope to do more business with you soon!

via Google
Julie C
Julie C

After the CZU fire, all the local folks are booked. I called a half dozen places. Bellows was the first and only company to answer the phone, take a message and call me back within a couple hours. Jeremy was able to come out the next …

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Response from business owner

Thank you Julie for the honest feedback. Glad we were about to help you up in the beautiful SC Mountains!

via Google
Tina Hunt
Tina Hunt

Bellows showed up as promised, early even, stayed in contact with me throughout the process, updating me on price and time required, Charlie did an excellent job, had exceptional customer service and even provided an update on future issues…

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Response from business owner

Thank You so much Tina- Charlie is an incredible employee of ours!

via Google
Frank DeBernardo
Frank DeBernardo

These guys are great! Great communication which is key.

Response from business owner

Thanks for the feedback Frank!

via Google
Nicolas De Tagle
Nicolas De Tagle

They have the best people working for them!!

Response from business owner

Oh that is great to hear Nicolas- thank you for posting this 5-star review!

via Google
Linda Chen
Linda Chen

I have had Bellows respond to my residence 3 times for various HVAC and plumbing jobs...they are exemplary in work performance and communications. The Bellows' work team is not only knowledgeable, skillful in repairs, protective of the …

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Response from business owner

Wow Linda we really appreciate you taking the time to share this wonderful review! Thank you for the 5-stars and being a wonderful customer of ours.

via Google
Mahlon Foote
Mahlon Foote

Quick and excellent service

via Google
Bill Landrum
Bill Landrum

💧Bellows Plumbing and Air provides professional, competent, reliable and accurate plumbing services. I will recommend Bellows to all my friends and acquaintances.

via Facebook
Ronald G. Jones
Ronald G. Jones

I reached out to Bellows for the installation of an air conditioning system in our new home. They are very responsive. During two site visits to our home, they followed excellent COVID protocols and were very helpful. They explained in …

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via Facebook
Andrew Lin
Andrew Lin

They were professional and very easy to work with. Although there was a one day delay in the installation, they communicated well with me and let me know what was going on. I appreciated how they left everything in better shape than when …

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Response from business owner

Hi Andrew, Thank you for sharing the details about your experience with us! While we do everything we can to stick to the schedule, I appreciate you being flexible given the circumstance.

via Google
Andrew Lin
Andrew Lin

They were professional and very easy to work with. Although there was a one day delay in the installation, they communicated well with me and let me know what was going on. I appreciated how they left everything in better shape than when …

read more
Response from business owner

Hi Andrew, Thank you for sharing the details about your experience with us! While we do everything we can to stick to the schedule, I appreciate you being flexible given the circumstance.

via Google
Pete Kennedy
Pete Kennedy

Nice guy! I appreciate their COVID precautions mask and keeping distance

via Google
Pete Kennedy
Pete Kennedy

Nice guy! I appreciate their COVID precautions mask and keeping distance

via Google
Carolyn Pescosolido
Carolyn Pescosolido

AAAAAAPLUS SERVICE THANKS

Response from business owner

Thank you Carolyn for the 5 stars! Our goal is AAAAAAPLUS SERVICE :0)

via Google
Jack Larsen
Jack Larsen

Nick was our service provider. He was competent, fast, friendly, wore a mask and did the social distancing thing. Even though our water heater was 3 weeks past the warranty, he replaced the pressure relief valve at no charge. Working with …

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Response from business owner

Thank you Jack for acknowledging Nick- he is great! Happy to hear he took good care of you.

via Google
Kathryn Kay
Kathryn Kay

Very professional and friendly. Replaced our hot water heater and did a beautiful job on the installation. We couldn't be more pleased!

via Facebook
Kathryn Kay
Kathryn Kay

Excellent in all respects!! Everyone we dealt with was friendly, knowledgeable and professional. The installation of our new hot water heater was beautifully done. We couldn't be more pleased. Special thanks to Jared, Jeremy and Jax, …

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Response from business owner

Thank you Kathryn for leaving a great review and glad to hear how happy you are with everyone that assisted you with this project!

via Google
Liz Pollock
Liz Pollock

Jared knew exactly what I was looking to do (summer project) and had great advice for me. Highly recommend.

Response from business owner

Thank you Liz- it is great to hear that Jared met all your expectations!

via Google
molexmac
molexmac

Prompt, thorough and professional. The plumber clearly explained the new system function and installation. Highly recommended.

Response from business owner

Thank you so much for the amazing review on how we did- you are greatly appreciated!

via Google
Bob C
Bob C

Great company. Very professional and knowledgeable.

Response from business owner

Thank you, Bob!

via Google
Carole Cirar
Carole Cirar

Did a great job installing new air conditioning replacing the old heater. Really nice workers.

via Facebook
Ken Simpkins
Ken Simpkins

On the expensive side, but quality of work is top notch. Highly recommend.

via Google
flo mizelle
flo mizelle

Tech was very skilled and knowledgeable, and sensitive to the particulars of our unusual property. Also a very nice guy. Bid was reasonable. Recommended.

Response from business owner

Appreciate the great feedback Flo- thank you for taking the time to review us and leave 5-stars!

via Google
Luis Romero
Luis Romero

Very professional work and on time. Guys were always available to answer any questions and left the job site very clean during and after the work was done. Would definitely recommend if someone is in need of a reputable company to work with…

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Response from business owner

Thank you so much Luis for such a great rating! 5-stars is what we strive for every time.

via Google
Margie Kiedrowski
Margie Kiedrowski

sewer lateral

Response from business owner

Thank you Margie- We appreciate the 5-stars!

via Google
Cynthia Lester
Cynthia Lester

Always professional and efficient. Great service and repairs.

via Facebook
Bill Ciancio
Bill Ciancio

professional and courteous

via Facebook
J.C.
J.C.

These guys are amazing, Nick, Chris, Aristotle, and Jake all did an incredible job, 5 Star Service, super friendly, and 100% professional, we would highly recommend them to everyone I know!

Response from business owner

THANK YOU J.C. from the bottom of our hearts. We are so amazed at the incredible customers we get to provide service for and also the hard working teams we have been blessed with!

via Google
Jess Barreras
Jess Barreras

Very professional, quality work, no extra charges past the estimate, wore safety equipment.

Response from business owner

Thank you for the feedback Jess and thank you for the opportunity to work on your home!

via Google
Marvel F
Marvel F

I am very satisfied – the service was prompt and efficienmt

Pat Reardon
Pat Reardon

Stellar workmanship, accurate scheduling and very pleasant staff/ technicians

via Facebook
Dennis A
Dennis A

We don’t use other formats to send messages!…

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gerson schreiber
gerson schreiber

Excellent mechanics and service

Response from business owner

Thank you Gerson! We want to provide you and all our customers with the best possible service which includes the most experienced technicians.

via Google
Capt. Boedeker
Capt. Boedeker

Excellent Service and Experience in handling all of your needs. If anything breaks down like your AC, or your Waterheaters for example. You will not be disappointed. Estimates for repairs are also nice to see what work can be done and the …

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Response from business owner

Hi Zachary! Thanks for the feedback. We do our best to always provide top notch service and transparency, we are happy to see you felt the love!

via Google

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