We hope you are delighted with the work we do for you. Most of the time we hit the mark when it comes to customer satisfaction but on occasion, we slip up. We carefully review all customer feedback among management and discuss with our team during weekly meetings. While the below customers had a five star experience, if you did not, then please allow us the opportunity to serve you and help resolve your issues by calling us at 877-477-7151or contacting us here.
Please share with us what you liked or did not like about your recent experience with Bellows. Your comments will be sent directly to ownership for immediate review. Thank you for taking the time to provide us with your valuable feedback. We appreciate each and everything that you have to say and take it all very seriously.
Bellows Plumbing Heating & Air Testimonials and Reviews – North Bay
Bellows is by far the best plumbing in Santa Cruz. I’ve used them a bunch during the remodel of our home and several times in a pinch when we’ve had a couple small leaks. The standard prices are reasonable and their customer service and …
They do a great job of notifying you on times they will arrive & if any changes they let you know that also. Men have all been very pleasant & seem to know what they are doing.
Prompt, friendly, and resolved my issue quickly. They also made recommendations for how I could save money in the future.
Jeremy is very knowledgeable. He has Always been on time, he listens to our issues and solves them every time. We highly recommend Bellows.
I contracted with Bellows through Costco for heating and air conditioning. I live in a townhouse and there are numerous rules and regulations which must be met before anything of this scope can be done. The diligence of Adam at Bellows …
Joanie, thank you for this feedback! We will be sure to share with Adam and the installers Matt and Nicholas. We appreciate you taking the time to share this.
Great communication, great work and friendly staff. I give them a big👍
Bellows Plumbing, Heating, & Air exceeded our expectations with their great service, products, and installation. Our 15+ year old water heater failed on Sunday evening. By Monday morning, Jared was at our house diagnosing the problem. He …
Thank you so much for the 5 Star review. I will let Jared and the team know. Please let us know if you need our assistance again.
We had worked with Bellows already on an HVAC installation which was done beautifully. Then we had a major water pipe collapse. Their staff were fast and got a temporary solution hooked up in no time. Their bid to do the repiping was …
Thanks Sierra for working with us! Glad you are back in business.
I am a Realtor and crossed paths with Bellows in a training I took for Swere Laterals and was so impressed by the services they offer, how they run their business, and how professional and fair they are. I sell Residential homes in Santa …
These guys did such a great job. They unclogged 2 drains and serviced my Navien tankless. Fast, friendly, and very clean. And when he was all done he had a fair price. I will never use another company again. Anthony was the one who came …
I was amazed how responsive they were when my system stopped working, even sending a technician on Sunday. That person was able to find and correct the problem!
Quality work, very responsive, fair prices
Treated me in the right way.
Dealing with Bellows Plumbng, Heating & Air was exceptional. They are polite, responsive, and didn't leave until the job was completed. The most important thing, of course, is the quality of their work. The copper piping for the new …
Exceptional service, prompt, courteous and really did a great job!
Very professional & honest.
The technicians and staff really worked with us to find the best time for our appointments. Our current schedule is insane even for us, and they knocked themselves out to accommodate our timelines. Beautiful job, no mess, no fuss, just a …
Bellows was a pleasure to work with.... from the phone call to schedule someone to come out, to meeting one of their estimators, Jeremy! He was super friendly and helpful to get or questions answered. This was the third place we had …
Thank you Dana! We will share your experience with Jeremy. Have a lovely day and thank you for this review!
Had Derrick and Chris do some electrical work under the house for sump pumps and install some outdoor lighting. Nothing to do with HVAC. They did a great job, were very friendly and helpful, and the end result looks great. They also did …
Bellows is a great company to work with and I have them in my toolbox and will recommend them to all my clients and friends.
All of the above.
Westmont Place Townhomes
Great customer service and knowledge! 🤙
Job well done! Love my mini-splits (heating and air conditioning).
As usual, on time and good work!
Thanks Mike and the crew for helping me close escrow on time. You guys are awesome 👏
Very responsive service, great communications during work, have had both plumbing and HVAC work done very well. Will use again.
Sam was on time and did a great job fixing my heater. He was polite, friendly and respectful. He not only fixed my heating problem but threw in a filter and batteries. I will absolutely call them for any further problems I have! oh yes, and…
They were on time and very professional. They also explained what they were doing and why, in a way that was easy to understand.
Sam, our technician was fantastic, thorough and efficient.
Jarod was very nice price was okay looking at a couple more bids!!
My guy Anthony arrived near the end of the time window, but he was super helpful, willing to investigate/discuss a couple of issues. One bit of confusion was that I was led to believe I could consider faucet options with my associate, and …
Since moving to SC county we have found Bellows to be responsive and professional.
Bellows has consistently been very responsive and shown real care and skill in the work they've done. The people who've come out to do the work are great!
Sam Matthews was very professional. He was thorough and explained everything he was checking and why it was important. Felt very confident about my heating when he completed his maintenance.
Kudos to Mike for a great service call. Thanks.
Excellent communication, work and follow up. Only four stars due to price; quite high.
We’ve called Bellows Plumbing when we’ve needed a plumber and we’ll continue to call on them if needed. They call back, show up when they say they will, and they get the job done. Our experience is they are reliable and hard working.
Our AC stopped cooling, and Bellows sent out Mike this morning to take a look. The company confirmed by text first that he was on his way, then Mike himself phoned with a more specific arrival time (within the estimated window). He was …
The nicest, most positive, knowledgeable people in the world — both my parents have had work done by Bellows, and they have been awesome! And when they are done, it is so clean, you can't even tell they've been there.
Friendly and efficient!
Bellows Plumbing has become my “go to plumbers” for everything from Sewer Lateral replacements, to furnace repair/replacement, to of course, all my plumbing needs. As a realtor, who I recommend is a direct reflection on me and my business. …
The install process was easy and work was clean. All of their employees are very knowledgeable. Communication was always there they text when on the way and called 20 minutes before arrival. And best of all my ac is working great. I would …
Excellent service — the two technicians worked all day to solve all our problems and just never gave up. Everything is back to normal and working perfectly. Thank you, Bellows!
always reliable, fast, honest, and helpful
I recently bought a manufactured home and the water pressure was super low, ~20psi. Industry standard is like 50psi so it was pretty dismal. I called around to a couple places and was kinda confused as to what exactly I needed to get the …
Thanks for your awesome review Lanie, we really appreciate it!
Debbie Bredenfoerder Krantz
Excellent service and dependable
They were responsive, friendly and professional. I can’t wait to get the work done. I’ll let you know how it goes.
Donna Sarkes Fortina
I was impressed with Carl and how professional he was when he came out to give me an estimate on my furnace. He also checked out my water heater which needs to be replaced, at the same time. I am going with Bellows plumbing and heating for…