Warranty

We have some of the strongest guarantees in town. Call Bellows Plumbing, Heating & Air today and experience our solid workmanship and customer service support. Serving Santa Cruz, Santa Clara, Marin County, and the Bay Area since 1984.

Warranty Beloows Plumbing Heating and Cooling Services in Santa Cruz, CA
100% Satisfaction Guarantee

A warranty is only as good as the company that stands behind it. Since 1984 Bellows Plumbing, Heating, & Air has offered unmatched warranties, including our "1 Year Test Drive" on all new water heater, furnace, and A/C installs and our 100% Satisfaction Guarantee on all repairs.

Bellows Plumbing, Heating & Air of Santa Cruz, Santa Clara, and Marin County offers a 100% Satisfaction Guarantee on all plumbing, heating, and cooling work. If you are not completely satisfied with the service we have provided, we'll make it right or refund your money. Additionally all new plumbing and hvac system install projects come with our  "1-Year Test Drive Guarantee." If for some reason you're not happy with your new system during the first year, let us know, we'll remove the equipment and refund your money.

The following is a list of our other warranties. This list of warranties was last updated 8/15/2014. Equipment install, replacements, and repairs completed prior to this date may be subject to different warranty coverage. Please reference your invoice or call for questions.

ONE-YEAR “TEST DRIVE” WARRANTY

If you are unhappy for any reason with your new plumbing Home Comfort Product and we can’t fix it, we will remove the system and refund 100% of your original investment at any time during the first year.* No questions asked.

*this offer is not available for installed piping, sewer, or underground projects or installs

1 YEAR  LABOR WARRANTY

We will warranty any new product that we supply and installed for a period of 1 year from the date of install.

MAINTENANCE PLAN LABOR EXTENSION WARRANTY

Preventative maintenance is required by most all equipment manufacturers to ensure safe, clean and efficient operation. Bellows Plumbing, Heating, & Air offers a top notch three visit per year maintenance plan to cover your plumbing, heating, and cooling system maintenance. At only $9.99 per month it provides peace of mind plus an added 1 year of extra labor warranty to any new system install. Credit card is required, automatic billing applied the 1st of every month. http://www.bellowsservice.com/plumbing_experience/maintenance/

THE BOTTOM LINE…..

“NO QUESTIONS” MONEY BACK GUARANTEE

If you’re not 100% satisfied with your new HVAC system, we’ll refund your money. No Hassles. No Questions.

PERIOD.

 

ADDITIONAL PLUMBING WARRANTIES

Covers individual residential  equipment supplied by Bellows Plumbing, Heating, & Air - posted 8/14/14

Plumbing & HVAC Equipment

Residential Tank Water Heater Warranty - 6, 2, 1

Bellows Plumbing & Heating will warranty any water heater that we supply and install.

  • Water heater tank- 6 years (extended warranties available)
  • Water heater parts - 2 years
  • Water heater labor - 1 years

Commercial Tank Water Heater Warranty – 3, 1, 1

Residential Tankless Heater Warranty -

Navien Tankless

Navien Combi Tankless

15 year heat exchanger

5 year parts

1 year labor

(If pump is uncontrolled recirculation, heat exchanger warranty reduced to 5 years, parts 3 years)

8 year heat exchanger

5 year parts

1 year labor

(If pump is uncontrolled recirculation, heat exchanger warranty reduced to 3 years, parts 3 years)

Noritz Residential Tankless

Noritz Commercial Tankless

12 year heat exchanger

5 year parts

1 year labor

(If pump is uncontrolled recirculation warranty can be voided by manufacture. Noritz warranty for heat exchanger may be prorated by manufacture)

5 year heat exchanger

3 year parts

1 year labor

(If pump is uncontrolled recirculation, heat exchanger warranty reduced to 3 years, parts 3 years)

Water Softener Warranty: Includes Nugen & Fusion XT equipment

  • Softener tank. brine tank, & resin - 10 years
  • Water softener parts - 3 years
  • Water softener labor - 2 years

 Water and Drain Pipe Warranty

Home Water Line Replacement - 15 years

We guarantee our workmanship for a period of 15 years on all new complete home repipes. If your pipes fail at any time during that period, we will repair the failure free of charge.

Underground Water & Gas Line Replacement - 10 years

We guarantee our workmanship for a period of 10 years on all underground pipe replacement. Warranty does not cover connection point to "old" pipe.

Sewer Line Replacement - 15 years

We guarantee our workmanship on all complete sewer line projects. We guarantee that the newly installed section of your sewer line will perform trouble free for a period of 15 years. This does not include clogs due to abuse or “non-flushable” items.

Sewer Line Spot Repair - 1 year

We guarantee our workmanship on all sewer line spot repair projects for a period of 1 year. We guarantee that the line will not clog or fail at the point of spot repair for a period of 1 year.

Hydrojetting - 1 year

Hydrojetting is the most effective method for removing drain clogs, roots, and grease from drain and sewer lines. We guarantee that your hydrojetted line will remain clog free for a period of 1 year. In the event that your line cannot be covered under warranty your technician will inform you in writing.

Drain Clogs - 30 days

Drain clogs can be a nasty mess. We guarantee that your drain clog will remain unclogged for a period of 30 days. Warranty is limited to proper cleanout access and does not cover lines that have collapsed, are clogged with a foreign object, misaligned, or have been clogged due to negligence.

If drain line has roots, offsets or other issues that should be repaired technician may notify client that the line is not covered under this warranty. Technician has the right to deems a sewer or drain line as no warranty.

ADDITIONAL HEATING & COOLING WARRANTIES

Forced Air Furnace Warranty

95%+ Efficient Furnaces

80% Efficient Furnaces

Lifetime heat exchanger

10 year parts

1 year labor

10 year heat exchanger

10 year parts

1 year labor

 

Wall Heater Warranty – 3, 2, 1

Bellows Plumbing & Heating will warranty any wall heater that we supply and install.

  • 3 year heat exchanger
  • 2 year parts
  • 1 year labor

 

Air Conditioner & Heat Pump Warranty – 10, 10, 1

Bellows Plumbing & Heating will warranty any air conditioner or heat pump that we supply and install.

  • 10 year compressor and parts
  • 10 year parts
  • 1 year labor

 

Mini Split / Ductless

Mitsubishi Diamond Dealer Extended Warranty

Lennox

12 year compressor

2 year parts

1 year labor

5 year compressor

2 year parts

1 year labor

 

Ducts

Hard Metal Ducts

AlumaFlex Ducts

SpiralFlex Ducts

 Lifetime

3 year

 2 year

 

OTHER WARRANTIES

Pump & Boiler Warranties: Pump and boiler warranties vary from manufacturer to manufacturer and application to application. Pump and boiler warranties are on a case by case basis. If not specified, pumps carry a 2 year warranty. Boilers carry a 5 year parts warranty. Both come with a 1 year labor warranty.

Customer Supplied Material Guarantee: Unfortunately we are unable to offer any type of guarantee on customer supplied material. There are literally hundreds of great brands and products out there, but we only offer guarantees on the products and material that we supply. We only offer products and material that we've tested on our own homes. Further, customers will be responsible for payment on projects where the supplied product cannot be completely installed due to manufacture defects, lack of proper material, or incompatibility.

Restrictions: All warranties are subject to proper use of the product. Abuse, negligence, or customer inflicted damage will void any and all warranties. Further, these warranties do not cover acts of God or natural disaster. Warranties are subject to full payment for the project. Failure to make full payment may limit warranty coverage. Warranties are only valid for the original purchaser and not transferable unless otherwise indicated. Warranties may be voided if code plumbing or mechanical code violations contribute to failure. For more information on our guarantees please contact our main office.

Discounts: We offer a 5% senior citizens and active military discount on all services. Please visit our coupon section for other special offers.

Convinced that Bellows Plumbing, Heating & Air is the right team to get the job done? Reach out to us to discuss your needs and we will work with you to come up with the best solution.