Terms & Conditions
Bellows, Plumbing, Heating & Air, Inc. dba Bellows Plumbing, Heating, Cooling & Electrical
Website Terms and Conditions and Messaging Terms
Effective date: 02.27.2026
These Terms and Conditions govern your use of this website and any related online services we provide, including forms, scheduling, chat, and communications. By accessing or using the site, you agree to these Terms.
1. Who we are
This website is operated by Bellows Plumbing, Heating & Air, Inc., dba Bellows Plumbing, Heating, Cooling & Electrical (“Bellows,” “we,” “us,” “our”). Our contact information is listed in Section 16.
2. Changes to these Terms
We may update these Terms from time to time. If we make changes, we will post the updated Terms on this page and update the effective date. Your continued use of the site after changes means you accept the updated Terms.
3. Privacy
Your use of this site is also subject to our Privacy Policy, which explains how we collect, use, and share information. Please review it carefully.
4. Use of the site
You agree to use the site only for lawful purposes and in a way that does not violate the rights of others. You agree not to:
- Attempt to gain unauthorized access to the site, servers, systems, or networks
- Interfere with site operation, security, or other users
- Submit false, misleading, or unlawful information through forms
- Upload or transmit malware, spam, or harmful code
5. Intellectual property
All content on this site, including text, graphics, logos, photos, videos, and design, is owned by Bellows or its licensors and is protected by applicable intellectual property laws. You may view and use the site for personal, noncommercial purposes. Any other use requires our written permission.
6. Third-party services and links
This site may include links to third party websites or use third party services such as analytics, advertising, scheduling, payments, and communications platforms. We do not control third-party sites and are not responsible for their content, availability, or practices.
7. Online requests, scheduling, estimates, and service availability
Submitting a request through the site does not guarantee availability or create a confirmed appointment. We may contact you to confirm details such as scope, timing, address, and service needs.
8. Payments and financing
If you make payments through the site, payment processing may be handled by third party processors. If financing is offered, financing is provided and serviced by third parties. You are responsible for reviewing and agreeing to any third party terms that apply.
9. Communications and consent
By providing your phone number or email address through the site or otherwise, you authorize Bellows to contact you about your request, appointment, estimate, service updates, billing, and related customer care.
For marketing calls or marketing text messages, the Telephone Consumer Protection Act regulates certain automated calls and messages and defines “telephone solicitation” as a call or message made to encourage the purchase or rental of goods or services, subject to exceptions.
10. Text messaging program terms
Th to receive SMS or MMS messages from Bellows, including messages sent through ServiceTitan.
10.1 Brand name
Messages are sent by or on behalf of Bellows Plumbing, Heating, Cooling & Electrical.
10.2 Types of messages
If you opt in, messages may include:
- Customer care messages, including appointment confirmations, reminders, technician arrival updates, service updates, and customer support
- Marketing notifications, including promotions, service reminders, and special offers, if you choose to receive them
Your website forms already describe customer care and marketing notifications.
10.3 Message frequency
Message frequency may vary based on your interactions with us.
10.4 Rates and carrier information
Message and data rates may apply.
Carriers are not responsible for delayed or undelivered messages.
10.5 How to opt out
You can opt out at any time by replying STOP to any message. You may also request to opt out by emailing [email protected] or by calling the phone number on our Contact Us page.
We will honor opt-out and consent revocation requests as required by law. Federal rules require honoring revocation requests made in any reasonable manner within a reasonable time, not to exceed ten business days from receipt.
10.6 Help instructions
Reply HELP for help. You can also contact us at [email protected].
10.7 Consent not a condition of purchase
Your consent to receive marketing text messages is not a condition of purchase.
10.8 Examples of messages
Examples of messages you may receive:
- “Bellows: Reminder of your appointment tomorrow at [time]. Reply STOP to opt out. Reply HELP for help.”
- “Bellows: Seasonal offer on [service]. Reply STOP to opt out. Reply HELP for help.”
11. Disclaimers
The site is provided “as is” and “as available.” We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.
12. Limitation of liability
To the maximum extent permitted by law, Bellows is not liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or reliance on site content.
13. Indemnification
You agree to defend, indemnify, and hold Bellows harmless from claims, liabilities, damages, judgments, awards, losses, costs, and expenses arising out of your use of the site, your violation of these Terms, or your violation of any law or third party rights.
14. Governing law and venue
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any dispute arising from these Terms or your use of the site will be brought in the state or federal courts located in California, unless applicable law requires otherwise.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.
16. Contact
Bellows Plumbing, Heating, & Air, Inc.
Email: [email protected]
Phone: 1 877 477 7151
Address: 2652 Research Park Drive, Soquel, CA 95073